Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Velora website and your purchase of Velora products. This site is operated by Velora (“Velora,” “we,” “us,” or “our”). By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein. If you do not agree to these Terms, please do not use our site or purchase our products.

1.Eligibility & online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence (and no younger than 18 years old), and that you have the legal capacity to enter into this agreement. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). A breach of any of these Terms will result in immediate termination of your Service.

2.United States only

Velora sells and ships within the United States only. We do not currently accept orders from, or ship to, addresses outside the United States. Any offer for a product on this site is void where prohibited.

3.Products, pricing & availability

Certain products may be available exclusively online and in limited quantities. We have made every effort to display our products and their colors as accurately as possible, but we cannot guarantee that your screen’s display will be accurate. All descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to limit the quantities of any products we offer, to discontinue any product, and to refuse any order you place with us. Prices are shown in U.S. dollars (USD).

4.Health & cosmetic disclaimer

5.Orders, billing & account information

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and payment information, including your email address and payment details, so that we can complete your transactions and contact you as needed. We reserve the right to refuse or cancel any order, including after an order has been placed, for reasons including product availability, errors in pricing or product information, or suspected fraud.

6.Subscriptions & auto-renewal

If you enroll in a Subscribe & Save plan, you authorize Velora to automatically charge your payment method on a recurring basis (for example, every 30 days) at the then-current subscription price, plus any applicable taxes, until you cancel. Your subscription will renew automatically until canceled. You may skip, pause, or cancel your subscription at any time through your account or by emailing us before your next billing date; changes made after an order has been processed will apply to the following billing cycle. We may notify you of upcoming renewals and any price changes as required by law.

7.Shipping, returns & refunds

Shipping, delivery, returns, and refunds are governed by our Shipping & Returns policy, which is incorporated into these Terms by reference. Please review it for details, including our 60-night money-back guarantee.

8.Accuracy of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

9.Modifications to the service & prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

10.Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: for any unlawful purpose; to violate any laws or regulations; to infringe our or others’ intellectual property rights; to harass, abuse, or discriminate; to submit false or misleading information; to upload malicious code; to collect or track the personal information of others; to spam or scrape; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

11.Reviews, comments & submissions

If you send us content such as reviews, comments, or suggestions, you agree that we may, without restriction, use, edit, copy, publish, and distribute that content. You are solely responsible for any content you submit and its accuracy, and you agree it will not violate any third-party right or contain unlawful, abusive, or objectionable material. We are under no obligation to maintain any comments in confidence, to pay compensation for them, or to respond to them.

12.Third-party links

Our site may contain links to third-party websites or resources that are not owned or controlled by Velora. We are not responsible for the content, products, or services of any third-party sites, and we encourage you to review their terms and policies. Any dealings you have with third parties are solely between you and the third party.

13.Intellectual property

All content on this site — including text, graphics, logos, images, product designs, and the “Velora” name and marks — is the property of Velora or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the site without our prior written permission.

14.Disclaimer of warranties; limitation of liability

Your use of the Service and products is at your sole risk. Except as expressly stated by us, the Service and all products are provided “as is” and “as available” without any representation or warranty of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose. To the fullest extent permitted by law, Velora and its affiliates, officers, employees, and suppliers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products. Nothing in these Terms limits any liability that cannot be limited under applicable law, and some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15.Indemnification

You agree to indemnify, defend, and hold harmless Velora and its affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

16.Termination

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by no longer using our site. If in our sole judgment you fail to comply with any term, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

17.Governing law

These Terms and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of the State of [Estado], United States, without regard to its conflict-of-law provisions.

18.Severability & entire agreement

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted, and the remaining provisions shall remain in full force and effect. These Terms, together with any policies posted by us on this site, constitute the entire agreement between you and Velora and supersede any prior agreements.

19.Changes to these Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following the posting of changes constitutes acceptance of those changes.